YD Aluminum respects your privacy. This policy explains what information we receive when you contact us about aluminum fence, gate, pergola, railing, glass railing, or screen products, and how we use that information to support your project inquiry.

1. Information We Collect

When you submit an inquiry, we may receive:

• Your name, business email, phone number, company name, and company website.
• Product interests, estimated order quantity, destination country or region, and expected project timeline.
• Project descriptions, technical requirements, finish preferences, compliance requirements, and links to drawings or documents that you choose to provide.
• Basic technical information that may be provided by your browser or hosting environment, such as page URL, device type, and approximate usage information.

2. How We Use Information

We use submitted information to:

• Respond to quotation requests and product questions.
• Review technical requirements, quantities, packaging, and shipping needs.
• Prepare project-specific recommendations, drawings, samples, and commercial quotations.
• Communicate with you about an active inquiry or business relationship.
• Protect the website, prevent abuse, and maintain reliable form operation.

3. Sharing and Service Providers

We may share information with employees, sales representatives, engineering staff, logistics partners, website hosting providers, form-processing providers, and other service providers when they need it to respond to your inquiry or operate the website. We do not sell inquiry information as a standalone data product. We may also disclose information when reasonably necessary to comply with applicable law, protect our rights, or address security or fraud concerns.

4. Retention and Security

We retain inquiry information for as long as reasonably needed to respond to the request, manage an ongoing business relationship, maintain business records, resolve disputes, and meet legal or accounting requirements. We use reasonable administrative and technical measures to protect information, but no internet transmission or storage system can be guaranteed to be completely secure.

5. Cookies and External Links

The website may use essential cookies or similar technologies provided by the website platform, security tools, analytics tools, or embedded services. External links, including communication services such as WhatsApp, are governed by the privacy practices of the destination service. Please review those services' policies before submitting information through them.

6. Your Choices

You may contact us to ask what inquiry information we hold about you, request correction of inaccurate information, or ask us to delete information that we no longer need, subject to applicable legal and business-record requirements. You may also choose not to provide optional information, although this may limit our ability to prepare a detailed quotation.

7. Children

This website and its inquiry forms are intended for business and general audiences. We do not knowingly request personal information from children.

8. Policy Updates

We may update this policy when our website, inquiry process, service providers, or legal obligations change. The latest version will be posted on this page with the updated date shown above.